Warranty
Type of Warranty
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Three Year Limited Warranty on:
The enclosed product is warranted to the original residential retail purchaser as long as the product remains in the original window.
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Who is Covered
Three Year:
Entire product against manufacturing defects (i.e. a flaw in the product design, materials, or workmanship that causes the product to no longer function
3 years: All fabric aside from stains or wear and tear.
Lifetime: Installation & replaceable parts (only in the original resident)
What the Warranty Does Not Cover
Normal Wear and Tear
Any product that fails due to:
• abuse
• exposure to salt air
• accident
• extraordinary use
• improper operation
• alterations
• improper cleaning
• misapplication
• damage from pests/insects/pets
• improper handling
• misuse
In the event there are multiple blinds/shades in the same room, only the defective
blind/shade will be replaced.
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To Obtain Service:
If you suspect this product has a manufacturing defect in materials or workmanship:
1. Locate the sales receipt.
2. Call place of purchase.
Warranty Remedy:
If this product is found to have a manufacturing defect in materials or workmanship, we
will (at our discretion) do one of the following:
• repair the product
• replace the product
• refund the cost of the product.
Colors vary from lot to lot and may not exactly match sample swatch or previous
purchases.
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Cleaning Instructions
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The vinyl head rail and bottom rail can be wiped clean with a damp sponge. To clean
the shade fabric, use a feather duster lightly using the soft brush attachment.